Frequently Asked Questions
All garments must be clean before being brought in for alterations. We reserve the right to reject dirty garments.
We strongly recomend that clients bring the correct shoes for their outfit during fittings. Once the garment is finished, it may not be possible to retify the length if it is not correct. We reserve the right to make an additional charge for further alterations so incurred.
Garments will be altered exactly as pinned by the customer - we will happily pin for you, free of charge.
All work must be paid for before the garment can be removed.
We will advise you at the time how long your garment will take to alter.
In urgent cases, a garment can be altered and returned to you the same day. Just let us know your requirements when you contact us.
Pant and Jean hems can be done while you wait, just asks us at the time.
It's important to remember if we are performing extensive alterations more than one fitting may be required to achieve the perfect fit.
All alterations are performed on site, we do not subcontract or pass the work onto another company.